BitStarz

BitStarz Review

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Casino Name

BitStarz

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Year Established

2014

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Games Providers
BitStarz Originals, Platipus, Pragmatic Play, BGaming, Belatra Games, Evolution Gaming, Booming Games, Nolimit City, Wazdan, Spinomenal, Big Time Gaming, ELK Studios, Endorphina, EvoPlay, GameArt, Lucky Streak, Kalamba Games, Playson, Push Gaming, Thunderkick, Gameplay Interactive, Microgaming, NetEnt, PlayTech, Quickfire, Quickspin, Red Tiger gaming, Yggdrasil, 1x2 Gaming, Zillion, 1Spin4Win, Iron Dog Studio, Avatarux, Felix Gaming, Mancala Gaming, Mascot Gaming, Netgame, Onlyplay, Golden Hero, Retro Gaming, reellifegames, Bang Bang Games, Peter & Sons, Bulletproof Games, Gamevy, Reflex Gaming, Boomerang Studios, Reelplay, 4theplayer, winfast, Bet Along Streamers, Gamebeat
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Games Offered
Online Slots, Live Casino Games, Poker
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Deposit Method
Debit Cards, E-Wallet, Crypto
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Withdrawal Options
Debit Cards, Bank Transfers, Crypto
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Withdrawal Approval Time

Instantly

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Locations Available
🇲🇾Malaysia, 🇹🇭Thailand, 🇻🇳Vietnam, 🇸🇬Singapore

International players may be allowed depending on the country.

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Customer Support Options
💬24/7 Live Chat, 📧Email, Telegram
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Compatible Devices
Windows, Desktops, iOS (Apple), Tablets, Android
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A Closer Look at BitStarz 

For a site that’s barely a decade old, BitStarz is certainly making a name for themselves in the world of online gambling. With their flashy site, three thousand plus games, and decent promotions, it’s no wonder you’re interested in BitStarz. Right away on their homepage, you’re greeted with their decent welcome bonus and all of their popular online slots and live casino games. There are a few things they’re missing we would’ve liked to see, but overall they’re a decent site for online players. 

After hearing that, you’re probably skeptical and wondering if they’re offering all of that on top of being licensed and regulated. Well, today, you’re in luck. BitStarz is operated by Dama N.V., which is regulated by Antillephone N.V., operating under license no. 8048/JAZ2020-013. You can try and verify this information for yourself if you’re still uneasy by using the Curacao Gaming Licensee Registry. 

Now that we’ve gotten some preliminary information out of the way in regards to their games and licensing, let's take a deeper look at every aspect of BitStarz and what they can offer you. 

Casino Overview

BitStarz is missing a few sections that other online casinos have, like a sportsbook, fishing games, and lotteries, but they make up for it with a massive selection of game providers and games. They have fifty-five different software providers and over three thousand different games across slots, live casino tables, virtual tables, and more. 

We should also mention that we love that your game gets minimized when you click the X rather than exiting it. This lets you check out other aspects of the site, like your account and what not, without leaving your game. With all that said, let’s take a look at each section of the BitStarz casino.

Slots

The amount of different virtual slot machines BitStarz has is impressive. You can either browse their whole catalog by heading over to the “Slots” tab, or you can take a look at their top slot games by scrolling down the homepage and viewing the different sections. Once you’ve found a game you like, you can even favorite it so you can easily find it later. 

If you want to give a game a try without using real money, click the slider below the game to switch to fake money. We absolutely love seeing this feature at casino sites, and BitStarz didn’t disappoint. We tried out a bunch to test BitStarz’s load speed and quality; we were happy with both aspects and especially liked the games Book of Spells and The Creepy Carnival for their entertainment and interesting reels. 

Virtual Table Games

Virtual table games are still popular despite Live Casino Games taking the world by storm. Virtual table games are essentially the same thing, but you can play at your own pace without relying on the dealer to give you cards or being forced to make bets before the clock runs out. BitStarz has just about every type of casino game in virtual form, from your standard roulette and blackjack to popular Asian games like online Sic Bo. BitStarz had seventy-two different virtual tables in total across a wide variety of games and providers. 

Live Casino

The majority of the Live Casino games at BitStarz are provided by Evolution Gaming, a well-known and popular software provider found on tons of casinos. There are a few other providers to give some variety, but you’ll more than likely be playing with Evolution Gaming. BitStarz has 135 total live casino games across different tables like online Roulette, Blackjack, Game Shows, Craps, Baccarat, Sic Bo, and more. 

Live Casino tables are definitely more popular after COVID forced players to find a way to bring that casino atmosphere into their own homes. BitStarz dealers interact with players, chat about their lives, and add an ambiance you can’t find at virtual tables. It’s a great way to add some fun to your online games.

BitStarz Originals

One of the more interesting sections of BitStarz’s site is their original games. If you are looking for something virtual that isn’t a slot machine, check these games out. They offer new and interesting ways to play that are extremely fun. They have Plinko, Limbo, Blackjack, Dice, Crash, and Wheel. Each game offers a new way to play. 

Our personal favorite is Crash, a game mode that’s blown up thanks to streamers and TikTok. Place your bet and cash out before the ship blows up– and your bet with it! Plinko is also insanely fun and popular. Place your bet and hope your ball hits the 1,000x multiplier. Definitely give these games a try if you’re tired of grinding the tables or hitting the slots.

Bonuses and Promotions

BitStarz has a decent welcome bonus but lacks other promotions. There are two bonuses that unlock later on after you’ve made enough deposits. They also have a VIP program you can definitely take advantage of if you play a lot or are a high roller. Here’s a quick summary of everything BitStarz offers its players.

Bonus / PromoBonus / Promo Details
Welcome PackageNew players can get a 100% bonus of up to 100 EUR plus 180 free spins when they deposit 20 EUR or more. Get a 50% bonus of up to 100 EUR on your second deposit, a 50% bonus of up to 200 EUR on your third deposit, and a 100% bonus of up to 100 EUR on your 4th deposit. 
50% Monday Reload BonusAfter your 4th deposit, unlock the 50% Monday Reload Bonus. Get a 50% bonus of up to 300 EUR on your first deposit placed on Mondays.
Wednesday Free SpinsAfter your 4th deposit, unlock the Wednesday Free Spins Bonus. On Wednesday, deposit 30 EUR for 20 free spins, 80 EUR for 80 free spins, and 160 EUR for 200 free spins.
Slot WarsEvery bet at a slot machine on BitStarz awards you points toward the Slot Wars leaderboard. The leaderboard is reset weekly, and prizes include 5,000 EUR and 5,000 free spins split among the top 150 players. The #1 player gets 1,500 EUR.
Table WarsEvery bet at a table game on BitStarz awards you points toward the Table Wars leaderboard. The leaderboard is reset weekly, and prizes include 10,000 EUR split among the top 40 players. The #1 player gets 3,000 EUR.

VIP Program

BitStarz’s VIP program is accessible either by invitation or by depositing 1,000 EUR into your new account. Either wait for an invite or reach out to customer support to see if you can start enjoying the benefits of being a VIP at BitStarz.

Speaking of benefits, being a VIP at BitStarz entitles you to better bonuses, a dedicated customer service manager you can contact at any time, faster cashouts, customized bonuses based on the games you play, and the ability to test out new games before they’re made public. The bonuses are probably the thing you’re going to want most since the existing bonuses aren’t exactly the greatest at BitStarz. 

Deposits

You can make deposits at BitStarz using one of four methods: credit cards, cash vouchers, eWallets, and cryptocurrencies. You can also directly buy crypto and use it to bet on games at BitStarz if you’d prefer to do that instead. You will have to pay a fee depending on the currency, though. Here’s a breakdown of deposits and crypto buying at BitStarz.

CryptoPayment Method (Credit Card Only)FeeProcessing TimeVerification Required?
MercuryoMasterCard, Visa, UnionPay3.95%15 minutes>900 EUR
MoonPayMasterCard, Visa, Apple Pay, Google Pay4.5%20 minutes>100 EUR
ChangellyMasterCard, Visa0%15 minutes>200 EUR
Payment MethodOptions Available
Credit CardVisa, MasterCard
Cash Voucherpaysafecard
eWalletNeteller, ecoPayz, Skrill, MiFinity, Much Better
CryptoBitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Dogecoin, USDT, Cardano, Tron, Binance

Withdrawals

Withdrawals are handled in a similar way as deposits minus the ability to withdraw to a credit card, you’ll have to use a debit card instead. There are processing times, minimums, and maximums that we’ve included for you to see. If you have less than the minimum, you’ll still be able to make a withdrawal; you’ll just have to withdraw all of it and cannot leave any funds in your wallet. 

Payment MethodOptions AvailableProcessing TimeMin/Max
Debit CardVisa, MasterCard, Maestro1-3 Days50/4,000 EUR
Bank TransferAny account that can receive a wire transfer3-10 Days50/10,000 EUR
eWalletMuchBetter, MiFinity, Jeton, ecoPayzInstantly50/4,000 EUR
CryptoBitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Dogecoin, USDT, Cardano, Tron, BinanceInstantly50, 20,000 EUR
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Customer Support

While BitStarz does have Telegram and email for customer support, you’re better off using their 24/7 Live Chat to get help should you need it. As with all online casinos, we tested out their live chat and were happy with the results. At first, there’s a robot ready to answer any general questions, but you can easily click “Talk to an Agent” to get connected instantly.

We didn’t have to wait a second before our agent, Dylan, connected and asked us what we needed help with. Dylan answered all of our questions quickly and even provided helpful images showing us where to go to solve our problem. To prove it wasn’t a fluke, we connected a little later to a customer service representative named Lucy, who was just as helpful. 

If you have any problems at all on BitStarz, we are confident that their customer service team will help with any problems related to the games, withdrawal processes, or whatever else you might be having trouble with.

security-safe

Licensing and Security

When it comes to licensing and regulation, everything seems to check out, but we weren’t able to verify it fully. At the bottom of their site, they state that BitStarz is operated by Dama N.V., a company in Curacao licensed by Antillephone N.V. They even list their license number, 8048/JAZ2020-13. 

All of this information seems plausible as Antillephone N.V. is one of the companies that the Curacao Gaming Control Board allows to give licenses to other companies. It’s not uncommon for online casinos to be licensed in Curacao; it’s actually one of the most common locations besides Malta or the Philippines. 

How to Make an Account at BitStarz 

Making an account at BitStarz is easy, but before you do, remember that you must be 18 years of age or older and reside in a country where online gambling is legal. If you meet both of those requirements, go ahead and click on the green Sign-Up button in the upper right-hand corner of your screen and enter the following information:

  1. Valid email address
  2. Username
  3. Password
  4. Preferred currency

After that, you can tailor your homepage to your own preferences by following their tutorial. We definitely suggest doing this because there are a ton of games available at BitStarz, and this will help you find exactly what you are looking for. 

Mobile-Casinos

How to Download BitStarz Mobile Apps

BitStarz does not have any mobile casino apps at this point in time, which is definitely a bummer. Being able to play on the go is important for many players, so hopefully, they develop their own apps in the future. When they do, we’ll update this section with all the necessary information you need to bet on the go with BitStarz.

conclusion

Wrap-Up

If you’re looking for a site with a lot of virtual games and decent live casino tables, look no further. BitStarz has a ton of games available, and their BitStarz Originals are a fresh new take on online gambling. We enjoyed their virtual slot machines but enjoyed their Crash and Plinko original games way more. You can deposit funds easily using your credit card or crypto wallet, which is a huge plus in our books. Their customer service representatives are also extremely helpful and ready to assist at a moment's notice.

That said, their bonuses and promotions could definitely use some work. The welcome bonus is decent, but there isn’t much to take advantage of besides that once you’ve claimed it. It’s also kind of disappointing that there isn’t a sportsbook or some form of binary betting. While we understand that they’re more focused on slots and table games, sports betting is a crucial part of any online casino, and they’re definitely alienating people by forgoing it. 

All-in-all, BitStarz is a decent casino if you’re looking for a new, fresh site that loads quickly and has an eye-appealing design. If you’re interested in slots and other games, this is 100% the site for you. If you’d rather bet on sports, you’re going to have to look for sites like 888sport or something similar. 

Overall Rating
4.6
Games & Providers
4.7
/ 5.0
Bonuses & Promotions
4.3
/ 5.0
Deposit & Withdrawal
4.8
/ 5.0
Support & Security
4.7
/ 5.0
Pros
Can make deposits using cryptocurrency
Over 30 different game providers with over 3,000 games
24/7 Live Chat with great customer service representatives
Cons
No lottery or sportsbook
No lottery or sportsbook

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