How We Rate Casinos
At MY Advisor, we take pride in providing individual casino reviews that are in-depth and truthful. This means that we can provide our readers with trustworthy information that can greatly improve their gaming experience. We consider a comprehensive set of aspects and criteria for each online operator.
Casino Overview
We look into the casino’s experience, missions, sponsors, and origin. This is important as it allows us to understand the company as a whole and the values they believe in.
Experience
Having an experienced operator means that they are likely to offer higher quality games from renowned gaming providers and understand their member’s needs. As a more established gaming platform, they will have more to offer their players.
Mission and Sponsors
Understanding the brand’s mission gives us an overview of their values and what they want to achieve as an operator. Their sponsors will also give us insight on their standing in the online betting industry.
Deposit & Withdrawals
No funds means no fun. This is why we assess deposit and withdrawal methods to ensure that players have more payment method options to be able to keep their games going.
We looked into each operator’s withdrawal process to see if they have a good range of withdrawal options available and the expected time required before the funds reach your account.
We looked into each operator’s withdrawal process to see if they have a good range of withdrawal options available and the expected time required before the funds reach your account.
We looked into each operator’s withdrawal process to see if they have a good range of withdrawal options available and the expected time required before the funds reach your account.
Customer Support
No funds means no fun. This is why we assess deposit and withdrawal methods to ensure that players have more payment method options to be able to keep their games going.
Support Options
We assessed the different methods customer support is available. While some operators only have email or a non-responsive live chat, others have many different options such as whatsapp, email, phone, live chat, telegram, and more.
Response Time & Friendliness
Based on our experience with customer support, bigger platforms tend to have better customer service as they have a dedicated team. The response time is also much shorter and the agent on the other end also tends to be more friendly and helpful.
Licensing & Security
Licensing and security is one of the most important if not the most important factor to assess. For this reason, we place the utmost importance as it concerns the privacy and safety of our readers.
Licensing
Playing with a casino that has a legitimate license from the relevant authorities is crucial. Some of the trusted authorities we look out for include Philippines Amusement and Gaming Corporation (PAGCOR), Malta Gaming Authority, UK Gambling Commission, and more.
Independently Regulated
Online casinos should be regulated for security and fairness by an independent authority such as eCOGRA and BMM Testlabs.
Website Security
We recommend sites that have a valid SSL encryption certificate as this ensures that the data exchanged is not at risk of being stolen, making it a secure gaming environment.
With years of expertise and experience in the industry, our reviews of online casinos are truthful and independent. Each section is given a rating so our readers know what to expect and look for with each online operator. With more than 30 casinos on our list, we are constantly updating our list of online casino reviews as we understand how important it is for our readers to have a safe, secure, and enjoyable gambling environment.